Archive for April 14th, 2009

Ambassador’s Theatres tells me lies, tells me sweet little lies

April 14, 2009

So, I come home from my long visit to Sicily, and, while digging through the monstrous backlog of emails I’ve got, I see one from Ambassador Theatres, “Last Chance to see Graham Norton in La Cage Aux Folles,” well! “SPECIAL OFFER – BEST SEATS £25!” (Monday – Thursday performances until 30 April, using promotion code ATGLAST.)

How exciting! I’ve been wanting to see this for ages and now my chance has come. And I could get good seats in the stalls! So I went to the website, picked my date of choice (April 23rd), entered the promo code, then clicked on a swathe of four lovely seats, right there and row J, and found …

NO! I can’t have those seats, not for £25! And the best best seats, Cabaret Table D, are those available? No!

What are they willing to let me have? Stalls N2-N3. Dress circle row J (the back). Dress circle row A (“The safety rail may affect the view”). Are any of these the “best seats?” I think not. It says in the fine print of the ad that the discount can’t be used on premium seats, but, let’s be honest, BEST SEATS is not a way of saying “the best seats that have a restricted view” or “the best seats under the balcony,” it means the BEST seats. If they’re not willing to let the so-called premium seats go at this price, than, as far as I’m concerned they are engaged in false advertising. Ambassador Theatres/Ambassador Tickets / Ambassador Theatre group, I call you out here as LIARS for misrepresenting your wares. Don’t dress your sheep in ringlets and tell me it’s a spring lamb – this email was simply a LIE.